Customer Experience Management

Customer Experience Management

This is an open discussion forum where TM Forum members can share ideas, thoughts or information about all things related to customer-centricity, customer engagement, customer experience management or anything related to the customer lifecycle.

We encourage you to get a conversation going and discuss your latest thoughts with like minded peers.

Related Projects:

We are actively seeking new participants of all kinds to collaboratively develop best practices. Click the link below to see and join the project group.

  • Customer Engagement Project - currently developing customer experience management use cases, omni-channel best practices and RFx guide, and customer experience management metrics 
Group Owner/Administrator
Group Experts
1470
Alan Lloyd
wwite p/l
1060
Shai Shamir
Amdocs Management Limited
935
Karen Keri
Xura
450
Anh Tuan Le
NetCracker Technology
215
Antonio Cuadra-Sanchez
Telefonica I + D
215
Anjai Lal
IBM Corporation
205
Beryl Chou
Huawei Technologies Co. Ltd
0
Your Profile
TM Forum

Next Meeting

There are no upcoming meetings